Appointments

Before booking an appointment with one of our clinicians, it may be worth looking at our self-referrals to check if a surgery appointment is needed for the service you require.

How To Book An Appointment

You can make an appointment in the following ways:

Appointments We Offer

Telephone appointments

You can speak to a clinician about your problem and if necessary they will book an appointment to see you face to face. It is often helpful for the GP to have a photograph of your complaint to help with their triage and treatments. You may be asked to send a photograph either by text message or by email.

Please visit www.support.accurx.com if you need support responding to a request for a photo by text.

Video Consultations

We want to make sure that seeing a clinician is accessible and convenient for everybody and have therefore added video consultations as an option for our patients. These can be booked through reception or through our website.

Your GP will send you a text message once they are ready to commence your video consultation.

If you would like information on how to do a video consultation with your GP, please visit www.support.accurx.com/my-gp-has-sent-me-a-video-link.

Face to Face Appointments

These appointments are still available with our clinicians – you may be given a telephone triage appointment initially and a face to face appointment offered as a result. We are trying to limit footfall through the building, so appointment times will be spread out throughout the day. We would encourage you to wear a face covering to protect yourself when you visit the surgery.

Cancelling Appointments

If you are unable to keep an appointment, please let us know as soon as possible by completing our Cancel Appointment Triage. This may enable someone else to be seen.