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Out of Hours Service

Accessing urgent care when the surgery is closed:

If you need emergency assistance for a life threatening condition dial 999 to request an ambulance..

The Surrey GP Out of Hours Service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.

The Surrey GP Out of Hours Service does not offer walk-in appointments, so access to the service is via the national NHS 111 call line.

Calls to NHS 111 are free from mobile phones and landlines and the service can be accessed 24 hours a day, 365 days a year by dialling 1-1-1.

The NHS 111 team will assess your condition over the phone and if it is clinically appropriate, they will refer your case to the out-of-hours service.  This will then result in either a face to face appointment to attend a primary care centre to see a doctor or a home visit from a doctor.

Care UK provide GP out-of-hours services Monday to Friday from 6.30pm to 8.00am, and for 24 hours at weekends and during bank holidays.

Useful websites:

Surrey Downs CCG website 

Surrey Out of Hours website



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website